If you'd like to find an MCSA (Microsoft Certified Systems Administrator) course, you should know that training varies from company to company; and you'll relate to some more than others. You will be able to choose from a selection of programs, both if you're just getting started, or a professional looking to gain accredited qualifications. Each scenario needs a specialised course, so make sure you're being offered the best one when making a start. Find a training company that talks with you so they learn what you hope to do, and will give you direction on where you can go, before they start talking about courses.

The somewhat scary thought of getting your first computer related job is often made easier by some training providers because they offer a Job Placement Assistance service. It can happen though that people are too impressed with this facility, because it's relatively easy for any focused and well taught person to find a job in the IT environment - as employers are keen to find appropriately well trained people.

Ideally you should have help with your CV and interview techniques though; also we would encourage everyone to get their CV updated as soon as training commences - don't put it off until you've graduated or passed any exams. It's not unusual to find that you'll land your initial job while you're still a student (sometimes when you've only just got going). If your course details aren't on your CV (and it hasn't been posted on jobsites) then you aren't even in the running! Most often, a specialist locally based recruitment consultant or service (who will, of course, be keen to place you to receive their commission) will be more pro-active than a division of a training company. It also stands to reason that they'll know the local area and commercial needs.

Various students, so it seems, put a great deal of effort into their studies (sometimes for years), and just give up when it comes to finding a job. Introduce yourself... Work hard to get yourself known. Good jobs don't just knock on your door.

One thing you must always insist on is 24x7 round-the-clock support through expert mentors and instructors. So many companies we come across only provide support to you inside of office hours (typically 9am-6pm) and sometimes a little earlier or later (but not weekends usually). Avoid those companies who use 'out-of-hours' messaging systems - with the call-back coming in during normal office hours. It's no use when you're stuck on a problem and need an answer now.

Be on the lookout for study programmes that use several support centres around the globe in several time-zones. Each one should be integrated to provide a single interface and 24 hours-a-day access, when it's convenient for you, without any problems. Don't compromise when it comes to your support. Most trainees who fall by the wayside, are in that situation because they didn't get the support necessary for them.

An effective training package will undoubtedly also include Microsoft (or key company) exam preparation packages. Don't fall foul of depending on non-official exam preparation questions. The terminology of their questions is often somewhat different - and often this creates real issues once in the actual exam. It's a good idea to have some simulated exam questions that will allow you to check your understanding whenever you need to. Simulated or practice exams will help to boost your attitude - then you're much more at ease with the real thing.